This guide is for you if:
- You've bought a mpx player larger than 2 GigaBytes capacity (eg 4GB, 8GB, 60GB, etc). Not limiting to larger than 2GB, smaller capacity (eg 512MB, 1GB, etc) players are also subjected to possible memory hacks.
However, recently i've realised that the Actions chipset does support upto 4GB (2x2GB). Also, there were some unconfirmed news of genuine 4GB players.
- You just bought a new player.
- You are experiencing "Format Error" messages when adding or accessing music/videos on your player.
- You are experiencing frequent Player Restarts (hanging on the hourglass) when playing certain songs.
- Your player duplicates the music/video files that you add to it.
- Your player does not allow you to move/delete files that you have copied to it.
If you fit any one of the above (or even all), then this guide is for you.
Why you should format:
- Not formatting will only cause you ALOT of trouble and hassels in the future.
- Not formatting increases the chance of killing your player in future, and you will need to perform the "Dead Player Recovery".
- Ensures that what you have bought, is of the actual memory capacity.
- If it is a gift for someone, you don't want them to come back to you with the above mentioned problems.
Common Myths regarding this formatting procedure:
- You will not lose any firmware/theme related files.
- You will not accidentally kill your player whilst doing so (unless you unplug or disconnect your player during the format process).
On completion of this guide, should you end up with lesser memory
than what you have paid for, it would be recommended to contact your seller for a full refund.
Also, take a minute to fill in an online petition against eBay, Paypal and fraudalent sellers who knows about this problem, but persists to trade with such fraud items for monetary gains.
Every signature plays a significant factor, the more signatures we have, the better chance of eBay shutting down such sellers permanantly.
Back Up All Your Data Before Proceeding! This Guide Will Clear Everything In Your Player's Memory Chip!
Install MP3 Utilities, any version will do. It usually comes on the CD with the player, or you can download version 3.68
, or version 4.03 Here
, or version 4.05 Here
. Any one of these will do. The Disk Tool Utility is the same.
Start up MP3 Utilities Disk Tool.
You will be shown a screen like this:
Ensure that you select LOW
Next, go to the Partition and Encrypt
tab as shown below.
Now, slide the Partition Slider
all the way to the Right
You will notice the "Setting encrypted disk capacity" increases, it is normal.
In this screen, you will also notice the first signs of a hacked memory. After sliding the slider to the right, you should see the actual capacity of the memory chip in the Partition box.
*NOTE* Ensure That You Do Not Click The "Set Username And Password", Leave It UNTICKED.
Next, click on Start
to begin the format and partition process. You will be presented with a dialog box like below, click on Yes
It will take a few moments for the process to complete. You will notice that your player would disconnect from the computer, and then re-connect back again.
You will be presented with the "Complete setting disk partition!" dialog box like below.
Go to My Computer and check that now you will two
memory drives for your player. You might need to click Refresh or press F5.
One of which would be small (about 17MB), and the other would be the remaining memory capacity.
*note* it seems that some members reported that they do not see this extra drive appearing. Do not worry if it does not appear, just continue to proceed with the guide.
Now, go back to the Partition and Encrypt
Slide the Partition slider to the Left
, and click on Start
You will repeat the process and the "Complete setting disk partition!" dialog box would appear.
Check in My Computer that now you will only have One
single memory drive for your player. Right click on it and select Properties
, this is your actual real memory capacity
Now check your player's Memory Info
for the correct memory display.
To access this, go to your player's SYS TOOL >> MEMORY INFO
Your player should display the actual memory size that you have just checked.
Check if the percentage is at 0%
. If it is, you can skip Step 4 below, and continue to Step 5.
If your player's Memory Info
does not show 0%, you will need to complete the below procedure.
Right click on your player's memory drive, and select Format
Now a new windows format screen would appear.
in the File System
If after completing Step 3, your player really does have 4GB of memory, then you need to select FAT32 instead. As FAT only supports upto 2GB.
Click on Start
to begin on the format process.
A warning will appear for the format, click on OK
Wait for a few moments while Windows formats your player.
When completed, check your player's Memory Info
again, it should display 0% now.
Once completed, sit back and start copying music/video files to your player and enjoy your stuff!
To further verify your player's real memory size, you can open up the player, and check for the memory chip's serial number. The list of serial numbers can be found Here
Now, i've received a few "hate-mails" from members who used this formatting guide and blamed me for ending up with lesser memory capacity than before.
Here are some threads further explaining the hacked memory chip.
By Zaidon: My Fake 4GB MP3 Player - Detailed Findings!
And Iridium: hacked "4, 8Gb" player
So much that i'm 100% confident in this guide and the whole hacked memory thing, that i did not put any disclaimer, nor will i put any in future.
So your player had a memory hack?
Contact your seller immediately, and demand a partial or full refund.
Also, click on Here
to read up on what you can do against them.