Please help us get our money back from MP4NATION Scam!

We ordered $350 woth of MP4 players from MP4NATION in January 2008. The company has not delivered the goods.
It has been over 6 months, MP4NATION will not reply to email anymore.

I was trying to be kind and give them time to send it. They will not refund our money or ship the goods.

Please help us get our money back.

PLEASE DO NOT ORDER FROM MP4NATION. I'm out $350 US, and you might be too.
Melody.

Posted: Mon Jul 21, 2008 2:58 pm Post subject:

Hi Misty_7288,

Sorry to hear about what has happened.
Can you provide more details please about the order?

* What is the URL you ordered from?
* What is the order number?
* When did you order it specifically?
* Do you have copies of the emails you sent?
* Have you also posted in their forum as well?

Pass those details on and I'll make contact with someone I know at MP4Nation to find out what is going on.

Last edited by Misty_7288 on Mon Jul 21, 2008 3:46 pm; edited 1 time in total

Thank you for your help

To: admin@mp4nation.net
Subject: Re: PayPal Dispute
Date: 7/16/2008 12:19:26 PM
Download Message Display Headers Printer Friendly

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We sell MP4 Players
We ordered wholesale sample Mp4 players.
We did not recieve items or refund
We wanted to use your company for 25-40 pcs per monthly order
but no one returns email. The last we heard from you was May/08
Please send our units or provide refund
Thank You,
Melody

Transaction Details

Web Accept Payment Sent (Unique Transaction ID #4LL82695983081910)

Original Transaction
Date Type Status Details Amount
Jan. 21, 2008 Payment To GPGS Completed ... -$343.00 USD

Related Transactions
Date Type Status Details Amount
Jan. 21, 2008 Add Funds from a Bank Account Completed Details $361.66 CAD
Jan. 21, 2008 Currency Conversion Completed Details -$361.66 CAD
Jan. 21, 2008 Currency Conversion Completed Details $343.00 USD

Business Name:
GPGS (The recipient of this payment is Non-U.S. - Verified)
Email:
admin@mp4nation.net

Total Amount:
-$343.00 USD
Fee:
$0.00 USD
Total:
-$343.00 USD (equals -$361.66 CAD)

Conversion from:
-$361.66 CAD
Conversion to:
$343.00 USD
Exchange rate:
1 Canadian Dollar = 0.948430 U.S. Dollars

Item Amount:
$343.00 USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
Quantity:
1
Item Title:
MP4 Nation Purchase
Item Number:
1
Date:
Jan. 21, 2008
Time:
13:37:59 PST
Status:
Completed
<Original>
>From: MP4 NATION [admin@mp4nation.net]
>Sent: 7/16/2008 12:05:54 PM
>To: freedom@mail2connect.com
>Subject: Re: PayPal Dispute
>
>Hi
>
> We have been informed of a dispute with your order with PayPal, what is the
>nature of your dispute
>
>
>
>Thank you
>
>--
>MP4 NATION
>Order status: orders@mp4nation.net
>General Questions: admin@mp4nation.net
>http://www.MP4Nation.net
>
>MARCH 2006 - MARCH 2008
>Celebrating two wonderful years of service

Previous | Next

This is Order Confirmation from MP4 Nation

No Product Recieved

Melody Prevost

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 9281
Date Ordered: Monday 21 January, 2008
Detailed Invoice:
http://www.mp4nation.net/catalog/index.php?main_page=account_history_info&order_id=9281

Thank You. Looking to buy wholesale from you. This is sample order.

Products
------------------------------------------------------
1 x MP3 FM Transmitter with Remote and LCD Display (Car FM Transmitter) =
$24.50
Shipping Option Acc Standard Shipping (4 - 14 transit days)
1 x Gemei X590 2GB (Gemei X590) = $124.50
Extras 2GB Mini SD Card
Value Pack (Optional) FM Transmitter Pack
Shipping Option Standard Shipping (4 - 14 transit days)
1 x Ainol V900 (Ainol V900) = $74.00
Memory Size 2GB
Value Pack (Optional) FM Transmitter Pack
Shipping Option Standard Shipping (4 - 14 transit days)
1 x SmartQ T5 = $120.00
Memory Size No Memory
Value Pack (Optional) FM Transmitter Pack
Shipping Option Standard Shipping (4 - 14 transit days)
------------------------------------------------------
Sub-Total: $343.00
Flat Rate (Best Way): $0.00
Total: $343.00

Payment Method
------------------------------------------------------
Paypal IPN
<Original>
>From: MP4 NATION [admin@mp4nation.net]
>Sent: 7/16/2008 12:05:54 PM
>To: freedom@mail2connect.com
>Subject: Re: PayPal Dispute
>
>Hi
>
> We have been informed of a dispute with your order with PayPal, what is the
>nature of your dispute
>
>
>
>Thank you
>
>--
>MP4 NATION
>Order status: orders@mp4nation.net
>General Questions: admin@mp4nation.net
>http://www.MP4Nation.net
>
>MARCH 2006 - MARCH 2008
>Celebrating two wonderful years of service

Posted: Mon Jul 21, 2008 3:18 pm Post subject:

Hi

'mp4nation' used to be well regarded but recently I have read many complaints about them in various forums. I hope PayPal will help you get your money back. Do keep us posted.

BTW.
It is prudent to edit out your full name, address, email address and any such infomation when posting in a forum or anything public on the internet.

Posted: Wed Jul 23, 2008 3:46 pm Post subject:

i think you will find that its usually the same person posting in many forums and not many people posting in many forums, we still rock

Misty as we stated, your order shipped back at the start of the year, we have proof of shipment that we can post here, on our forums or to you.

You choose to inform us 5 months later that you didn't have the goods, the tracking no longer is valid as both Hong Kong Post nor Canada Post keep tracking online for that long. We have requested Hong Kong post for more info, but the first time we did it they never sent anything back.

We have proof of shipping and you then saying 5 months later you didn't get it, that too it was EMS.

We just can't issue refunds and you can post here or anywhere but the fact is till we find out from the post office what happened to the parcel we can't do anything.