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DEAD PLAYER RECOVERY GUIDE
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tadad1
Moderator
Moderator

New Zealand
PostPosted: Sun Jun 18, 2006 5:08 pm   Post subject:  DEAD PLAYER RECOVERY GUIDE Back to top 

Dead Player Recovery Guide.

If you have tried to upgrade your player with the wrong firmware and you find it no longer turns on or is not recognised by your computer this guide may help you to restore your player. I suggest you read the whole guide before starting so that you understand what you are about to do and have everything you need. It is not fool proof there are no guarantees. If you have backed up your players firmware you have a much greater chance of succeeding if not then you will have to search for a firmware version that is compatible with your player. Look for versions that have the same features as yours and similar layouts and menu pictures. If you know the version number then look for that version. If you do not then get a few versions


First arrange a space near your PC where you can work. Make sure that your player is switched off and disconnected from your PC. You will need a fine screwdriver and a pair of metal tweezers. If you do not have any tweezers a second fine screwdriver or a bent paperclip even will do. I suggest that those without a firmware backup download a selection before starting.



Remove the 4 screws 2 on either side of your player.



Gently remove the stainless steel backing taking care not to lose the switch from the top of the player



Now connect your player to your PC and turn it on.



Using the tweezers or other metal item gently make a connection between the pins on one side of the chip. I have found this can be quite random you may also have to do it a few times.



If you are having problems resetting the player as an ADFU Device you can try this method. Place the tweezers across the chip conecting the first pin on both sides then drag the tweezers down all pins.



Your PC should now detect your player as a ADFU Server and install the drivers. If this happened you can skip the next section and continue after the red text.



If your player is detected as a USB device then you will have to follow the next steps in Red. Windows will try to install a driver for your USB device and fail. Right click on My Computer icon and select properties, then go to the Hardware tab and select device manger. Here you will find your USB Device.



Right click on the device and select properties. When the properties dialogue opens select update driver





Then select “Install from a specific location” and “Don’t search. I will choose a driver to install” then press next.




When the next window opens choose “Show All Devices” then next. In the next window select “Have Disk” then “Browse”. Now you will see you are looking for AdufUpdate.inf which you will find in the Windows Folder.


Once selected you will be asked to select the driver and it will be installed



Now the player is in a state where you can upload firmware so open the MP3 Upgrade Tool and you will be presented with this dialogue.



Note: If you have a backup of your firmware at this stage it is no good to you as it is not a complete firmware file and will give you an error message when you try to install it. You need to find a full version firmware. It may not have to be the same version as your original. My original was 3.5.35 and I used 3.5.37 to recover, you can download it here:

http://www.mympxplayer.org/dload.php?action=file&file_id=182

UPDATE 28/06/06 Here is another firmware that also worked for me, it is a 3.5.35 version and it restored my test player with one flash instead of two. It is also fully themed. DOWNLOAD

Updated 06/07/06 "wolfport2001" has kindly uploaded a Full Version 3.2.16 HERE

Updated: 20/01/08 - You can search for a firmware that is compatible with your player from this site here: Search Downloads.

Updated: 20/01/08 - You can also search for firmwares from the largest search engine of MP3/MP4 player firmwares: en.s1mp3.net.

Once installed your player should show signs of life and you will be able to see it in explorer. It still will not be usable but is ready for the final step.



Turn the player off and then back on. Wait about 30 seconds till it boots now open the MP3 Upgrade Tool again. If it indicates that there is no device connected see if you can access your player through Explorer. If you can not you may need to format it with Windows. I have found that both FAT and FAT32 work on newer models but suggest you use FAT to avoid any problems. Once formatted the MP3 Upgrade Tool should have no problems. Now you can upload your backup dump.bin. Your player should now reboot and be fully recovered.



If you do not have a backup dump.bin you are going to have to try the firmware you downloaded until you find one that restores your player. Be aware that doing this could kill your player again in which case you need to start from the beginning and do the whole process again.

As I said at the start, this is not foolproof and there are no guarantees that the firmware I have used will recover your player but now you know the process and it is only a matter of finding the correct firmware. I believe that unless the player or its components are damaged that every player can be revived.

If you have a backup dump.bin please upload it to the firmware section along with a description of your players size, screen size, what feature it has, even a picture if possible, what ever information might help someone else identify it and recover their player.

If you recover your player you owe me a beer. Smile


Last edited by tadad1 on Wed Jan 24, 2007 12:19 am; edited 7 times in total

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RedXbox500

USA US California
PostPosted: Sun Jun 18, 2006 9:31 pm   Post subject:   Back to top 

How Do u Open this Kind of mp3 player <img src="http://i1.ebayimg.com/03/i/07/49/8e/16_1_b.JPG" name="eBayBig" border="0">??????????????

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tadad1
Moderator
Moderator

New Zealand
PostPosted: Sun Jun 18, 2006 9:49 pm   Post subject:   Back to top 

RedXbox500, Sorry I am not familiar with that player. You could look in the gallery and see if anyone else has the same player and send them a personal message they may be able to help.

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admin
Site Admin
Site Admin

New Zealand
PostPosted: Mon Jun 19, 2006 12:00 am   Post subject:   Back to top 

tadad1

That is one fantastic guide!
I will make it a Knowledge Base soon.

To EVERYONE who has successfully recovered their player from a 'dead' state - is there anything else you can add to tadad's guide? The more input we have, the better it is and I'll make it a Knowledge Base for everyone to share.

_________________
Thanks,
Binh (admin)

MyMPxPlayer.org has now moved to MyMPx.org
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XamleTT

Russia
PostPosted: Thu Jun 22, 2006 12:29 am   Post subject:   Back to top 

I have located the chip, and have tried to re-set it with wires and with tweezers . NO WAY Sad
once or twice i have got "USB Found" message for a second and cannot repeat the situation with it.
I have spend 50 minutes with tweezers.

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tadad1
Moderator
Moderator

New Zealand
PostPosted: Thu Jun 22, 2006 1:54 am   Post subject:   Back to top 

XamleTT, Try connecting to another USB port. If Windows has connected the device before on the same port it will remember and install the driver automatically so although you are not getting the driver install message it may be installing anyway.
Also check the device manager and if there is an entry for the device right click on it and uninstall it then choose Action>Scan for New Hardware.

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XamleTT

Russia
PostPosted: Thu Jun 22, 2006 5:29 pm   Post subject:   Back to top 

Thank you for the promt.
The problem is I have three dead mp4 players. They are different. And I do not have dumps from them. I hope I can get the same live models soon and suck out original dumps. I will upload them here with photo of players.
Quote: › will remember and install the driver automatically

I doubt that another USB port will help. Maybe better to de-install this driver ?
How to do it ?

When I shorted pins with tweezers I often heard Bee-bee and Boo-boo standard USB connect-disconnect sound from PC speakers, but XP did not see any new device. Sad

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Pocket_Nano
MPx Junkie
MPx Junkie

USA US Tennessee
PostPosted: Fri Jun 23, 2006 2:41 am   Post subject:  Re: DEAD PLAYER RECOVERY GUIDE Back to top 

[solved] When I get to the step were you find the adfuupdate.inf in the windows folder and click open then try to install the driver I get a it hasnt passed the windows logo testing error and it will not continue from there so I'm stuck. Also do I have to have the software disc that came with the player in my computer when I do all this?. If so I havent got the disc anymore. What happened was I tried to update the player with newer firmware without doing a back up first and resulted in a dead player. It only comes on when connected to electricity and then it's only a blank blue screen. But I did right down what it said in the player UNDER FIRMWARE VERSION before I messed it up and it's as follows.

SC85024B
2005/12/08
ACT_V3.2.16


Also when it did work and I opened the firmware updater in the mp3 utilities I remember it saying Wilson s16 or something like that.


It worked before I tried updating so it should be fixable I'm just an amateur at this computer tech stuff. Please help me!. Thank you in advance.[color=blue][/color]


Last edited by Pocket_Nano on Sun Jun 25, 2006 1:51 pm; edited 1 time in total

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tadad1
Moderator
Moderator

New Zealand
PostPosted: Fri Jun 23, 2006 2:57 am   Post subject:   Back to top 

Pocket_Nano wrote: › When I get to the step were you find the adfuupdate.inf in the windows folder and click open then try to install the driver I get a it hasnt passed the windows logo testing error and it will not continue from there so I'm stuck. Also do I have to have the software disc that came with the player in my computer when I do all this?. If so I havent got the disc anymore. What happened was I tried to update the player with newer firmware without doing a back up first and resulted in a dead player. It only comes on when connected to electricity and then it's only a blank blue screen. But I did right down what it said in the player UNDER FIRMWARE VERSION before I messed it up and it's as follows.

SC85024B
2005/12/08
ACT_V3.2.16


Also when it did work and I opened the firmware updater in the mp3 utilities I remember it saying Wilson s16 or something like that.


It worked before I tried updating so it should be fixable I'm just an amateur at this computer tech stuff. Please help me!. Thank you in advance.
Pocket_Nano, try right clicking on My Computer and selecting Properties then the Hardware Tab. You should find an entry for driver signing and set to Ignore then you should be able to install the driver. Let me know how you go.

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deanathome

New Zealand
PostPosted: Fri Jun 23, 2006 5:20 am   Post subject: Snif !  Back to top 

Followed recovery guide to point of reinstalling firmware.
Icon told me devicewas connected but could not see it in explorer.
Tried to re-install firmware but even though recovery software recognises player it tells me original firmware is invalid.
player constantly displays hourglass

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tadad1
Moderator
Moderator

New Zealand
PostPosted: Fri Jun 23, 2006 5:41 am   Post subject:   Back to top 

deanathome, If you are in recovery mode you need to upload a full firmware version not your backup dump.bin because it does not contain all neccessary files. If you have installed a full firmware and are now installing your backup and getting this message you may not have run repair.bat when you extracted your dump.bin.

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deanathome

New Zealand
PostPosted: Fri Jun 23, 2006 5:50 am   Post subject:   Back to top 

Could you advise me on how to get a full firmware version

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tadad1
Moderator
Moderator

New Zealand
PostPosted: Fri Jun 23, 2006 6:28 am   Post subject:  Re: DEAD PLAYER RECOVERY GUIDE Back to top 

deanathome, this is the only one I have,

HERE

it may not fully recover your player but after you install it it should allow you to then upload your original firmware.

If you have any problems with the installation refer to the DEAD PLAYER RECOVER GUIDE HERE

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deanathome

New Zealand
PostPosted: Fri Jun 23, 2006 6:53 am   Post subject:   Back to top 

no still didn't help thanks anyway

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Pocket_Nano
MPx Junkie
MPx Junkie

USA US Tennessee
PostPosted: Fri Jun 23, 2006 3:13 pm   Post subject:  Re: DEAD PLAYER RECOVERY GUIDE Back to top 

First I would like to say thank you for the help tadad1 you are a life saver. This morning I started to do what you said. I ignored the windows logo error but then after setting properties to ignore the windows logo error windows automatically installed the driver I didnt have to do any steps in the guide. But now when I get to the last step to load the new firmware it sometimes says device not detected when opening the mp3 utilities so I turn off the player and turn it back on again and open the update utilities again then it says - device switching failed, reconnect device please!-. But now there is life as I get the blank blue screen while its plugged to the computer which it was not doing that before. So we are getting there I think. Thanks!

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