Hi Everyone, like most of you if not all of you I have been scammed by Ugoole when I bought 2 x fake MP4's. I also sent countless emails to Ugoole and got the same bullshit replys offering partial refunds etc. Ebay and paypal are a complete waste of space and do nothing to help the victims. They only care about the profits they are making.
I decided to call the Sun newspaper and email them asking for their help in exposing this multi-million pound scam.
I ask all of you who have been scammed to join me and send you story to Charlie Ray - Consumer editor at the SUN and if enough of us do it they will investigate and not only expose the scammers like ugoole but also the tossers at ebay and paypal who ignore our please for help and just send automated emails that just add to the insult.
Ebay have a duty to protect us and they are getting away with murder. Let's all rise up and hit them where it hurts in their profits through bad exposure.
I have included my email I sent to the SUN below. Also remember the SUN are linked to SKY TV and if Sky get involved we could get the message around the world.
Subject: china £multi-million electronics scam on ebay! thousands of UK customers being ripped off every week
FAO: Charles Ray
I am writing to you to ask for your help in exposing a scam on ebay in the form of fake memory hacked MP4’s that UK as well as global buyers are being ripped off every minute of everyday and no matter how many complaints are sent to ebay and their financial processing arm paypal they just turn a blind eye and will not protect consumers because they are making so much money in fees.
I have been using ebay and paypal for a number of years and as usual went on ebay on the 9th December to buy some last minute presents for my children. I specifically searched for MP4 players listed in the UK where the items location was listed as being in the UK because I wanted the items delivered in time for xmas.
I purchased 2 x 4gb MP4’s from an ebay seller called ugoole specifically because the item and seller were based in Preston UK (Fraud #1 – Actually based in China). The item never arrived in time for xmas, then over xmas I received an email from another ebayer warning of the scam and providing me with info on how to check my MP4 when it arrived and various sites that are trying to stop people getting ripped off as ebay who have been aware of the scam for a number of months will do nothing about it and continues to allow the crooks to sell there fake goods on ebay. Money and profit comes first for ebay – customers mean nothing to them.
My 2 x 4gb MP4’s arrived and as instructed I inspected the mp4’s and found that both were in fact only 1gb – the memory chip had been hacked to make it appear to the average buyer with not software or hardware experience or knowledge as a genuine 4gb MP4.
I complained to the seller, ebay and paypal and still I have 2 fake mp4’s and no resolution as after calling paypal today to complain once again I have been told that I the victim of the fraud must prove that the item is fake at my expense. The seller or crook ugoole can just wait and hope that like most people the ripped off buyer just gives up and puts it down to experience. I have lost £61.01 so far and to continue with the process of claiming my money back I need to get a third party independent electronics company to inspect the mp4’s and put in writing on a company letterhead the mp4’s are in only <1gb fake mp4’s which I will have to pay for and then if paypal agrees with my 3rd party I will then have to send the mp4 back to china not preston Uk registered once again at my expense.
The guy I spoke to at Paypal is called Chris (wouldn’t give surname) Senior agent European services 0870 307191 ext 4063. He promised to look into it. But will not confirm if he makes any progress hiding behind the data protection act.
This is happening to thousands of people.
THE BIGGER PICTURE
If you would be kind enough to visit the sites below you will find the full story and you will discover that thousands have been ripped off and even more are continuing to be ripped off and ebay and paypal will do nothing to stop it.
You would think that a company as large as ebay who make billions could put a call centre together to help victims of fraud, instead all the offer is an automated email service which is a total waste of time and resolves nothing.
I hope a paper with as much clout as yours could help others before they get ripped off. All you need to do is go on ebay do a search on mp4 players from buyers supposedly in the uk and you will see the scale of the sales and the rip offs. If you were to run and article in your paper and request anyone who has bought a mp4 on ebay to email you with their true feedback you will be surprised at how many respond. If you also showed the ebayers how to check their mp4 player properly you will also expose many thousands more who did not even know they had been ripped off.
China is having a huge impact on our lives now and in the future and consumers are going to continue to get ripped off unless someone like the sun or news of the world exposes these crooks.
PLEASE CHECK OUT THE FOLLOWING SITES FOR MORE BACKGROUND INFO AND TO SEE THR TRUE SCALE OF THESE CRIMES
THERE ARE LOTS OF LINKS WITHIN THE SITES ABOVE WITH MORE INFO. IF YOU CHECK OUT THE BLACKLIST ON XBOX0.CO.UK YOU WILL BE ABLE TO VIEW THE NEGATIVE FEEDBACK ALL SAYING THE SAME THING YET EBAY AND PAYPAL WON’T ACT TO STOP THE CHINESE MP4 MAFIA.
Check out the amount of sales and x by average order £30-35 = £multi-millions
Please call me if you would like to discuss further.
I am quite happy to send fake mp4’s to you if you like to verify my claims.
I hope you will take up this case and stop UK citizens being ripped off.